The service model determines the review
The Digital Services Act, Regulation (EU) 2022/2065, establishes a framework for intermediary services. Hosting, online platforms and other intermediary activities are not interchangeable categories. A business should identify the actual service, its connection to EU recipients and any designation or size-based rules relevant to it before drawing compliance conclusions.
Design process as well as policy
A review may involve terms, reporting mechanisms, content-moderation explanations, complaints, advertising transparency and relationships with national authorities. The precise duties depend on the applicable category. Consumer, privacy, competition and criminal law may continue to govern the same activity from different perspectives. Preserve evidence of decisions and user communications, and connect written policies with the people and systems that put them into operation.
Practical questions to resolve
- Classify the intermediary service and geographic reach
- Identify the duties applicable to its category
- Review user processes, records and regulator contact arrangements
Primary sources & further reading
Connect the framework to local law
The instrument is one part of the analysis. The countries, facts, relevant dates, national procedure and authority to act determine how it can be used in a particular matter.
These guides provide general legal information. The operative law, deadlines, professional permissions and scope of work are confirmed for the particular matter. Representation is arranged through appropriately authorised local practitioners.